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About Us

Meet the founder

A Navien-certified tankless specialty shop built by a master plumber with 20+ years in the trades — serving Albany and the Capital Region.

Dave Dingley, Founder & Master Plumber

Dave Dingley

Founder & Master Plumber

Dave Dingley has spent more than two decades in the trades — starting on the electrical side around boiler controls, then going all-in on plumbing in 2002. He founded the company in 2020 and leaned hard into high-efficiency tankless, and Navien's condensing systems became the specialty this shop is known for.

That focus is the whole point. Instead of a general plumber who occasionally touches a tankless, you get a team that lives in Navien error codes, venting, gas sizing, and factory service procedures every day.

"I firmly believe the plumber protects the health of the nation."

It's a small team of four — Navien-certified and held to one standard: do it right, keep the manufacturer warranty intact, and leave the system better than we found it. Away from the bench, Dave is a fly fisherman, a fine-art oil painter, and a published author of four books.

Navien Certified

Factory-certified on the Navien NPE, NCB, and NHB lineup.

Licensed & Insured

Fully licensed and insured for tankless and gas work.

BBB Accredited

Accredited with the Better Business Bureau.

Founded 2020 · 20+ Years

Founded in 2020; 20+ years of trade experience; a focused team of four.

Questions

About FAQs

Who runs this Navien service shop?
It was founded in 2020 by Dave Dingley, a master plumber with 20+ years in the trades who built the shop around Navien tankless and combi-boiler work. He leads a focused team of four.
Are you actually Navien-certified?
Yes — factory-certified on the Navien NPE, NCB, and NHB series, using Navien diagnostic tools and approved parts so your manufacturer warranty stays intact.
What areas do you serve?
Albany and the greater Capital Region, including Clifton Park and surrounding towns.
Do you only do Navien?
Navien tankless and combi-boilers are our specialty and the bulk of our work — repair, service, installation, and maintenance. It's a focus, not a sideline.

Ready for reliable hot water?

Book a certified Navien technician today. Free quotes, transparent pricing, and a one-year labor warranty on every repair.